Privacy Policy & Terms of Service
Benefit Architects
Privacy Policy
Privacy Policy
1. Introduction
Benefit Architects (“we,” “our,” “us”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services, in compliance with FCC and TCPA requirements effective in 2025.
2. Information We Collect
- Personal Information: name, email address, phone number, mailing address, and other identifiers.
- Consent Information: records of your marketing consents, brand-specific opt-ins, and revocations.
- Usage Data: IP address, browser type, device identifiers, cookies, and activity on our website.
- Third-Party Leads: information obtained from lead partners, only where documented proof of compliant consent is provided.
3. How We Use Information
- Provide and improve our services.
- Send communications, including marketing messages only with your prior express consent.
- Maintain records of consent for compliance purposes.
- Fulfill legal obligations, prevent fraud, and ensure security.
4. Consent & Marketing Communications
- You provide brand-specific consent to receive calls, texts, or emails from us. - If you opt into multiple brands, you must separately consent for each. - You may revoke consent by any reasonable means (reply “STOP,” email us, call, web form, or postal mail).
- We will honor revocation requests within 10 business days.
5. Sharing of Information
- We do not sell or rent your personal information.
- We may share it with service providers, legal/regulatory authorities, or other parties with your consent.
6. Data Retention
We retain information as long as necessary to provide services, comply with regulations, and maintain lawful records of consent.
7. Your Rights
- Opt-out of marketing at any time.
- Request access to or correction of your personal information.
- Request deletion of your data, subject to legal requirements.
8. Security
We use reasonable safeguards to protect personal information, but no system is 100% secure.
9. Changes to Policy
We may update this Privacy Policy periodically. Updates will be posted on our website with the new effective date.
10. Contact Us
Benefit Architects
1301 Solana Blvd, Building 2, Suite 2320
800 733-7236
Terms of Service
1. Acceptance of Terms
By accessing or using our services, you agree to these Terms and our Privacy Policy.
2. Services Provided
Insurance Benefits
3. Marketing Consent
- By opting in, you provide express written consent to receive marketing communications from Benefit Architects
- Consent is specific to our brand and does not authorize communications from unrelated third parties.
- Communications may include calls, SMS, prerecorded or AI-generated messages, and emails.
- You may revoke consent at any time using any reasonable method, and we will process it within 10 business days.
4. User Responsibilities
You agree not to misuse our services, provide false information, or infringe intellectual property rights.
5. Intellectual Property
All content, trademarks, and materials are owned by Benefit Architects or our licensors.
6. Limitation of Liability
To the maximum extent permitted by law, we are not liable for indirect, incidental, or consequential damages arising from use of our services.
7. Governing Law
These Terms are governed by the laws of Texas. Any disputes will be resolved in the courts of Texas / Tarrant County.
8. Changes to Terms
We may update these Terms at any time. Continued use of our services constitutes acceptance of updated Terms.
9. Changes to Policy
We may update this Privacy Policy periodically. Updates will be posted on our website with the new effective date.
9. Contact Information
Benefit Architects
1301 Solana Blvd, Building 2, Suite 2320
800 733-7236
Your Privacy Matters:
Understanding Benefit Architects' Approach
At Benefit Architects, we understand the importance of your privacy and the need for transparency in our interactions. That's why we have developed this privacy policy to share how we collect and utilize your information, both online and offline.
We take great care in safeguarding any data you provide to us through our website, enrollment forms, and other applications. This includes information collected through our agents, call centers, claim forms, surveys, and more. Rest assured that your privacy is our utmost priority.
The purpose of this Privacy Policy is to outline the collection and usage of the information that you submit to us or that we gather online. We want you to be fully informed about how we handle your data, ensuring that you can make informed decisions when interacting with our company.
Consent: By using Benefit Architects services, you expressly consent to our collection, use, disclosure, and retention of your personal information and other information as described in this Privacy Policy.
Information Collection: We collect information from you when you complete a registration document, fill out an enrollment or claims form, respond to an agent or company request, provide mobile phone numbers or an email address for correspondence, establish an account with Benefit Architects, or interact and communicate with us through our website or social media platforms. With these actions, you voluntarily give us personal information.
Use and Retention: We use information collected from you to provide the services offered by Benefit Architects and our approved partners. When you contact our Call Center, we may collect your name, account ID and other information you provide so that we may assist you. Your information is retained for as long as we need it for our business and to provide you with the services you request.
Disclosure: We may share your personal information and other information we collect with our approved insurance partners, company affiliates, and subsidiaries including but not limited to legal, regulatory and law enforcement authorities or others in accordance with state insurance and federal laws; and (i) others as required or permitted by law.
Cookies and Tracking Devices: Benefit Architects website and our various digital platforms we use to provide services, may use tracking technologies (including cookies) to recognize you, protect your privacy, customize your experience, and target the content relevant to you, including providing email or text messages customized to your interests in various insurance products. By utilizing our website and interacting with our digital platforms, you consent to our tracking of your digital device id for the purpose of providing helpful and beneficial information only.
Communication: Benefit Architect will use your information to contact you by U.S. mail, telephone, email, text message and other means to maintain the services, your account, to comply with your stated communication preferences, to provide other services requested by you, as described at the time when we collect the information from you, to send you marketing communications, to respond to requests related to insurance partners, agents and clients or contact you for other purposes authorized by law. We may use your information to market to you across different websites and platforms, for instance, via email, SMS texting, and social media messaging with the intent of providing you helpful and beneficial insurance products that ultimately offer peace of mind.
Opt Out Options: If you are a Benefit Architects customer, you can opt-out of notifications from our company by emailing your opt-out request to Lauren@BenefitArchitects. You may not opt-out of administrative emails (for example, emails about your transactions or policy changes) for your registered account. You may also choose to opt-out from receiving marketing materials from us by calling our corporate office at 800-733-7236.
Policy Updates: Your privacy and data security are our top priorities. When any changes and/or updates to our Privacy Policy are made you will be informed and this page will contain our most current updated Privacy Policy information.
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