Administrative Services

Maintaining eligibility and getting premiums to multiple insurance carriers can be time consuming, and if not handled efficiently, it can have a negative impact on customer service. Benefit Architects’ administrative system, BABUS, supports life, dental, disability and health products for individuals and groups. Practical insurance knowledge and expertise in technology combine to help you manage your business more efficiently and with less expensive. Our customized workflow environment provides a flexible structure for agency administration with superior customer service. Services include:

• Eligibility administration (determining effective date, maintaining eligibility, benefit plans in specific geographic areas)
• Premium calculation for health, dental, life, disability and other employee benefit programs
• Consolidated group billing for each group and insurance carrier
• Premium collection and reconciliation from each employer and group
• Weekly or daily eligibility updates to insurance carriers
• Monthly premium payments to carriers through ACH or by check
• Customer service for brokers, employers, employees and insurance carriers

Once your case is submitted to Benefit Architects, you will receive the highest level of attention and administrative support. Cases are checked for accuracy before they are sent to carriers, and we resolve issues ourselves. In other words, our goal is for Insurance Professionals to be free to do what they do best: sell.